Time of Work - Must be available 4 days a week
- 20-24 hours per week
- Evening Closing 5:45pm 10:45pm 1-2 days per week*
- Fridays 3:45pm-9:45pm*
- Sunday 10:00am-5:30pm
- NO extended time off for travel (more than 4 days) in the first 4 months of employment.
- Wage $17.85 + uncapped commissions.
- Valid First Aid certification an asset.
- Service driven with an enthusiastic attitude.
- Previous customer service experience required.
- High school diploma required.
- Excellent written and verbal communication skills.
- Fluent in English - Ability to speak other languages an asset.
- Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
- Knowledge of cash handling / previous experience with POS terminals.
- Ability work both alone and in groups.
- Critical thinking / problem solving skills.
- Must have reliable transportation (vehicle) OR live within walking distance.
- Ties to the UBC community an asset.
- Ideal candidate will be living in Vancouver full time (including summer break).
- Ensure facility is closed and prepped for the morning opening staff.
- Greet members and guests enthusiastically to encourage a positive culture at the club.
- Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.
- Monitor member check-ins / Check-in guests ensuring all policies and processes are
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
- Complete all guest check in procedures.
- Efficiently and effective input and update daily cash reconciliation documents
- Process point of sale items, such as retail and concession sales.
- Completed all sales training.
- Preforms 4 hours of community out reach each week.
- Cold calling, emailing and text prospecting required.
- Positive, rewarding, and collaborative team environment.
- Complimentary gym membership.
- Discount on Gold’s Gym merchandise and services.
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
(if you already have a resume on Indeed)



